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Where to Find Help?

Coordinated Entry is the process to access supportive housing for individuals and families experiencing homelessness. Supportive housing resources are extremely limited. Because of this, individuals and families with the highest vulnerability, most significant service needs, and longest history of homelessness are prioritized. Housing is not guaranteed through this process.

To be eligible for a housing assessment in Ramsey County, households must meet one of the following homeless definitions:

    • HUD Homeless - staying in shelter, outside, or in other places not meant for human habitation; exiting an institution where person/household resided for 90 days or less and who resided in shelter or other place not meant for human habitation prior to entering the institution; and/or fleeing or attempting to flee domestic violence.
    • Long Term Homeless (LTH) - lacking a permanent place to live continuously for a year or more or at least four times in the past three years.  Time spent in an institutional care or correctional facilty (if longer than 90 days) shall be considered "excluded time" and does not count toward length of time a household has been homeless.  Episodes of homelessness can include time doubled-up or couch-hopping.  Doubled-up or couch-hopping is considered homeless if that arrangement has persisted less than 12 months.
    • For Youth (ages 24 and younger) ONLY: Minnesota Homeless - any unaccompanied youth or youth aged heads of households that is without a permament place to live that is fit for human habitation.

To read more Ramsey County Coordinated Entry System (CES) Policies and/or the Policy Manual: Please Click Here

To access the Ramsey County CE Grievance and Appeals form: Please Click Here



Shelter space is reserved for Ramsey County families with minor children. To determine eligibility, call the United Way at 651-291-0211.
• Space for Ramsey County homeless family emergency shelter is limited and beds are not immediately available. Completing an intake with Ramsey County shelter staff is the only way to be placed on the shelter waitlist.
• Intakes are completed at: Community Action Building, 450 North Syndicate Street Suite 190, St. Paul, MN


For those experiencing domestic violence, Day One Services may be able to help find a safe place for families while fleeing abuse. Call Day One Services at 1-866-223-1111.


Families who are sleeping in a place not meant for human habitation (streets, car, camping, public transit, etc.) or staying at a domestic violence shelter and are looking for supportive housing can call Coordinated Access to Housing and Shelter (CAHS) at 651-215-2262. If a family is eligible, they will need to schedule an appointment with a CAHS Assessor to complete a housing assessment.

Single adults who are 25 years or older and seeking immediate shelter can call Catholic Charities - Higher Ground (formerly the Dorothy Day Center) at 651-647-2350 or Union Gospel Mission at 651-292-1721.


Single adults who are 25 years or older, currently experiencing homelessness and staying in a shelter, will need to complete a housing assessment via coordinated entry (CE) to determine long-term housing options.   Contact a housing assessor at 651-647-2350.


Single adults who are 25 years or older, currently experiencing homelessness and not staying in shelter, will need to complete a housing assessment via CE to determine long-term housing options. Single adults not staying in shelter can contact Caroline with Minnesota Community Care to be screened for a housing assessment by phone at 651-793-2219 or come to the walk in hours listed below. For questions, email 

Caroline's current Walk in Hours are

  • Mondays, 12:30pm - 3pm at Dayton's Bluff Library - Computer lab, 645 E 7th Street, St. Paul, MN 55106
  • Tuesdays, 1:00pm - 4pm at Mary Hall - Minnesota Community Care Downtown, 438 Dorothy Day Place - 2nd floor, St. Paul, MN 55102
  • Thursdays, 2:00pm - 4pm at George Latimer Central Library - 2nd Floor, 90 W 4th Street, St. Paul, MN 55102



If you are experiencing homelessness and want to access supportive housing, the first step is to complete a Coordinated Entry Assessment. There are several ways to access Coordinated Entry for youth (16-24 year olds): 

Drop-in Center – Assessments are completed at SafeZone on Friday afternoons from 1pm to 5:30pm for 16-24 year olds, which includes parenting youth ages 16 to 17 years old. SafeZone Drop-In Center for Homeless Youth: 130 East 7th Street, St. Paul, MN 55101 – (651)-224-9644

Resource Line: Youth (ages 12-24) who are homeless or at-risk may also contact the Youth Resource line through the YMCA.  The Youth Resource Line is a free message line where YMCA staff will assist in problem-solving information on community resources and referrals; resources include food shelves, housing, employment, legal services, education, and health care.  The Youth Resource Line is available from 8am - 8pm, 7 days a week by calling 763-493-3052

Outreach: Youth between the ages of 16-24 who are currently homeless but not staying in a shelter can find out if they are eligible for Coordinated Entry by meeting with a StreetWorks Outreach Worker. Outreach Workers schedules and contact information can be found at

Shelters: Shelters have trained assessors for participants in their program. For live, up to date shelter availability for youth, you can visit You can also call the Ramsey County youth shelter line at 651-444-5757.  

Parenting Youth (ages 18-24)

Parenting Youth ages 18-24 connect with Coordinated Entry for Families (CAHS) in Ramsey County by calling 651-215-2262. If you are staying in a shelter, let your shelter staff know that you are interested in completing a Coordinated Entry for housing assessment.

Immediate Help

Need Immediate Help? Call this 24 hour hotline- 612-377-8800 or Txt4 Help 612-400-SAFE Learn more.

The Bridge for Youth

1111 W. 22nd St.

Minneapolis, MN 55405

Download the Youth Services Network (YSN) App for Free Learn more.


When all community family shelter space is full, the Cold Weather Shelter Program is available for homeless families residing in a place not meant for human habitation who are on or need to be added to the waiting list to get into Ramsey County Family Emergency Shelter.  A family must have an unsheltered status within the last seven (7) days and the unsheltered homeless status must be verified by a third-party professional (ie: case manager, school counselor, outreach worker, police officer, etc.).  Any families that are residing in a plce not meant for human habitation may contact the Ramsey County Homeless Services Office directly at 651-266-7818.  This program operates with the Minnesota Cold Weather Rule dates of October 15th through April 15th.


Family Homelessness Prevention and Assistance Program (FHPAP) funds is an on-going grant that Ramsey County receives through Minnesota Housing Finance Agency (MHFA) to fund four different service models within Ramsey County: street outreach, prevention assistance, homeless assistance, and rapid rehousing. FHPAP funds target single adults, youth ages 24 and younger, and/or families with minor children that are at risk of homelessness or already experiencing homelessness.

Prevention assistance can assist households with late rent and/or utility payments. Homeless Assistance is to assist households with a one-time deposit and/or 1st month's rent payment to move into new housing if the household is already homeless.  Households seeking rapid rehousing (RRH) programs must have a housing assessment via coordinated entry (CE) and be placed on the priority list for Coordinated Entry (CE).

Please click on the link below (or attached document) to obtain a contact list of the currently funded FHPAP providers in Ramsey County:

2019-2021 Ramsey County FHPAP Sub Grantee Contact List


Emergency Solutions Grant (ESG) is available through the City of St. Paul.  ESG funds can be used for street outreach, operational costs of emergency shelters, rapidly rehouse homeless individuals and families, and prevent individuals/families from becoming homeless.  For more information on ESG funds or to receive a list of funded agencies, please contact: Joe Collins at 651-266-6020.